Contact
Email Catch Gist support about your account, an allowance, privacy, or a report.
Last updated: 2026-11-05
Support
Email us at catchgist@googlegroups.com.
catchgist@googlegroups.comWrite in English or Chinese. Include the email address on your Catch Gist account. For a charge or a refund, also include the date, the amount, and whether it was the $2.99 allowance or the $9.99 allowance. For an acceptable-use report or an appeal, include what happened and when.
We use this address for:
- Account and sign-in help
- One-time allowances and refund requests
- Privacy requests
- Reports and appeals under the Acceptable Use Policy
We aim to reply within a few business days. There is no phone line.
Billing rules are in the Refund Policy. How we handle personal information is in the Privacy Policy.